These Terms and Conditions govern the terms under which you may access and use this website and the services associated with it (together, the “Service”). By accessing, registering with, and using the Service, you agree to be bound by the terms, of the Terms and Conditions. If you do not wish to be bound by the Terms and Conditions do not access, register with, or use the Service.
These Terms and Conditions set out the framework which applies to money transfer services, Rely Remit LTD – 6 Ruslip Road, Greenford, UB6 9QN. London. Rely Remit is regulated and authorized by the HMRC and FCA (the financial conduct authority MLR No: 677184 (the “Firm”).
The Firm’s head office details:
6 Ruislip road, Greenford UB6 9QN
Telephone number: 02037198924
Email: info@relyremit.co.uk
For simplicity we will seek advice from ourselves as “the Firm” or “we/our/us”, the terms “you” or “your” refer to users of the Service, whether in their capacity as Senders, Recipients, or visitors to this website.
We operate a money transmission provider, which you’ll use to send and to get hold of transfers. Our transfers can be sent and picked up at most locations worldwide.
You may also call the variety indexed above or take a look at our website at http://www.relyremit.co.uk (the “Website”) the cope with commercial enterprise hours of close by places.
No use of Rely Remit logo or other artwork will be allowed for linking absent a trademark license agreement.
COMMUNICATION
- You agree to use electronic communication as a long-distance means of communication and acknowledge that all contracts, notices, information, and other communications that we provide to you comply with a legal requirement, even if it is in writing.
- We can contact you (The customer) via telephone, email, or provide you with information by posting a notice on our website.
REGISTRATION
When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.
By registering on the Website, you undertake:
- That all the details you provide to us for the purpose of registering on the Website and purchasing the Services are true, accurate, current, and complete in all respects.
- To notify us immediately of any changes to the information provided on registration or to your personal information.
- That you are over the age of 18 or if under 18 you have a parent or guardians’ permission to register with and purchase the Services from this Website in conjunction with and under their supervision.
- To only use the login section on the Website using your own login details, and not using anybody else’s login details to log in.
- To make every effort to keep your password safe.
- Not to disclose your password to anyone.
- You authorise us to transmit your name, address, and other personal information supplied by you (including updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.
The essential characteristics of the price services, which we may provide to you, are as follows:
- The prices of the Services are quoted on the Website.
- Prices quoted are for the performance of the Services in the United Kingdom unless otherwise specified. Unless otherwise stated, the prices quoted exclude VAT (we are not VAT registered).
- We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Services to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, a significant increase in any other costs of third-party services). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before we have commenced providing the Services.
Cancellation
- Cancelling before receiving a Confirmation Notice, you may cancel your order for the Services at any time prior to receiving a Confirmation Notice from us so long as you contact us in writing. You can send us a cancellation notice by sending an email to info@relyremit.co.uk. Your cancellation notice must quote your name, address, the name or a description of the Services, and your order reference number.
- Cancellation after receiving a Confirmation Notice, You are entitled to cancel your transaction and obtain a refund before we complete the money remittance Service or within 5 working days from the date of the Confirmation Notice, whichever is applicable.
FOR COMPLAINTS AND FEEDBACK PLEASE REFER TO THE PRIVACY POLICY